Karla loves helping buyers find their perfect fit and bringing a little extra joy along the way. Her newest sidekick, Louise the Goose, has what may be the most impressive holiday wardrobe in town, with festive outfits for nearly every occasion.

Her wreath game is also next-level. In fact, after years of admiring her creations, the team finally convinced Karla to host a wreath-making class of her own.