Celebrating Excellence: 2025 Guildmaster with Highest Distinction Award

05/05/2025 | By Julie Primanti

Can we take a moment to talk about how awesome our warranty team is?  They are the true backstage rockstars.  They are juggling trade partners, homeowners, and about a thousand moving parts without missing a beat.  Building a new home is incredibly exciting, but like anything new, it might need a little fine-tuning.  You want to know the best part? Our warranty team is already on it — spotting the quirks so you don’t have to. It’s like having your own personal quality control squad.  We’re popping the bottles and cueing the celebration playlist because our incredible Warranty Team also known as the G-Team has done something truly extraordinary — they’ve earned the 2025 Guildmaster Award with Highest Distinction from GuildQuality!

This isn't just a shiny title — it’s a serious recognition. I don’t think everyone understands how challenging this is.  To even qualify for this prestigious honor, a company must achieve a 90% recommendation rate or higher from verified customers. That’s no easy feat. That’s homebuyer trust in action.

But here’s the kicker: They didn’t just hit the goal… they crushed it.
Our team earned a jaw-dropping 95% recommendation rate — a number that speaks volumes about the attention, care, and intention that the G-Team brings to the table every single day.

This award doesn’t happen by accident.
It’s the result of:

  • Daily habits rooted in service and integrity
  • Clear communication and follow-through
  • A genuine commitment to the homeowner experience

When a homeowner calls our Warranty Team, they’re not just getting a repair — they’re getting reassurance, a timely response, and the feeling that someone truly has their back. That’s what 95% of our clients told GuildQuality. That’s what this award celebrates.

To our rockstar Warranty Team: THANK YOU.  If you see them out and about, give them a high five!
You’ve shown that excellence is not just a standard — it’s a lifestyle. We are proud, grateful, and honestly, not surprised. You make us better every day.

Here’s to raising the bar (and maybe raising a toast while we’re at it). 🥂